Support

Hotline

In countries with our authorized Partner please get in contact with them to get the support in your language. All other countries can take advantage of our english support. 

Our support team is available for you by phone. Should all supporters be on the phone,
we will take your support case and call you back.


You can reach us at:
+49 241 88980-20
Mon. - Fri.: 08:30 - 12:30 and 13:30 - 17:00 (except on holidays)

This service is exclusively for customers (including test versions). As a non-customer, please use the contact options to your responsible consultant.

You can find the version number in the LINEAR program information.
You can find the version number in the Autodesk program information.
You can find the dongle number in the program under "Program licenses". It is a 6-digit number (softlocks) or a 5-digit number (hardlocks).