Since its launch, the LINEAR Idea Channel has revolutionized the way our customers and LINEAR's product management communicate with each other. At the end of last year, this platform was updated with new features and an improved user experience.
Particularly noteworthy: the new version was developed from numerous suggestions from the Idea Channel itself – a successful example of the close collaboration between LINEAR and its users.
What is the LINEAR Idea Channel?
The original platform already offered the possibility of submitting suggestions for new functions, evaluating them and sharing them with others. The process comprises four steps: proposal submission, review, voting and finally integration into the software. The platform is characterized by a transparent evaluation system and close collaboration between the user community and product management.
New key features 2024
The LINEAR Idea Channel has been fundamentally revised to make the platform even more efficient to use. Here are some of the most important new features:
1. User interface
- The user interface has been modernized and now offers easier navigation.
- Improved search and filter functions make it possible to find relevant suggestions more quickly.
- A transparent display of all tickets created – both own, completed and still open tickets – ensures clarity. This makes it easy to keep track of activities on the platform.
2. DeepL-Integration
The seamless integration of the translation tool DeepL allows proposals and comments to be translated into English. This makes international collaboration much easier.
3. Improved ticket evaluation
New analysis tools can evaluate suggestions and their feasibility more efficiently. This promotes more targeted planning and faster implementation.
4. Collaboration
Users now have the opportunity to actively share their ideas with others, think them through and discuss them together. Direct dialogue with product management remains an essential part of this.
5. A platform of customer ideas
The new LINEAR Idea Channel is a direct result of the feedback and wishes of our users. Many of the new features, such as the improved search function and DeepL integration, were originally submitted as suggestions via the Idea Channel. Another request was the introduction of an improved notification function so that voters are informed directly about the implementation of their favorite suggestions.
Create suggestion: Efficient and clear
A central aspect of the LINEAR Idea Channel is the function for creating new suggestions. To avoid duplicates, a sophisticated search function automatically displays similar, existing suggestions as you type. These can either be opened directly in a separate tab to view further details or shared as a link with colleagues. This makes it possible to vote together for existing ideas and increase their relevance. These functions not only ensure greater efficiency, but also promote collaboration and the targeted use of resources.
As in the first version, proposals continue to go through the tried and tested four-stage process: from submission, voting, publication and voting through to final integration into the software. However, the new features make this process considerably simpler and more transparent.
Conclusion
The LINEAR Idea Channel is a lively and dynamic tool that is continuously being developed. It promotes exchange and discussion, and thus serves as a catalyst for innovative ideas that ultimately flow into the LINEAR software, making everyday life noticeably easier for many users. In doing so, we combine our own innovative approaches with the valuable feedback from our large customer base.
For all those who are probably hoping that their suggestions will be implemented quickly, we would like to kindly point out that not all ideas submitted can be realized immediately or in a timely manner. Nevertheless, experience shows that some suggestions – especially those with clearly defined benefits – have already been prioritized without extensive voting and in some cases integrated into weekly updates. This emphasizes our commitment to responding to the wishes of our customers.
Simply visit the LINEAR Idea Channel at this link or use the QR code below.
